By visiting and accessing our website and the resources, information, products, services, and tools we provide for you, you understand, accept and agree, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines. Wherein, you understand that:
While using our website, you understand and give your consent that all Resources we provide are “as is” “where is” and “as available”. This implies that we do not signify or warrant to you that:
In conjunction with the Limitation of Warranties as explained above, you specifically understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Crisscross Solutions will not be liable for any direct, indirect, incidental, substantial or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any alterations, data loss or corruption, annulment, loss of access, or downtime to the full scope that applicable restraint of liability laws apply.
All content and materials available on www.crisscrosssolutions.com, including but not limited to text, graphics, website name, code, images and logos are the cerebral property of Crisscross Solutions, and are protected by appropriate copyright and trademark law. Any inapt use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless explicitly certified by Crisscross Solutions.
You understand and agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, infringement of this User Agreement. Any suspected illegal, deceitful or offensive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon termination or suspension, your right to use the Resources we provide will immediately come to an end, and we reserve the right to eliminate or delete any information that you may have on file with us, together with any account or login information.
This website is controlled by Crisscross Solutions from our office located in New Delhi, India. It can be accessed by most countries around the world. As each country has laws that may differ from those of India, by accessing our website, you agree that the decree and laws of India, without regard to the divergence of laws and the Indian Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site. Moreover, any action to inflict this User Agreement shall be brought in the federal or state courts located in New Delhi, India. You hereby agree to personal jurisdiction by such courts, and relinquish any jurisdictional, venue, or inconvenient forum objections to such courts.
UNLESS OTHERWISE EXPRESSED, Crisscross Solutions EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
For any or all of the domain name registration, web site hosting, email services (together "Services" and individually "Service") to be provided by us regularly, we have terms of business as mentioned below. "Server" means the computer server equipment operated by us or our providers in connection with the provision of the Services. "Web Site" means the area on the Server allocated by us/our providers to you for use by you as a site on the Internet.
These terms and conditions are subjected to modification on regular intervals and the latest version can be read at our website’s terms and condition column or call our offices for a copy.
Specific terms are customized and change regular intervals, and a link to the relevant terms will be included with an email representing the significant service during initial negotiations/proposal stages. Copies of specific terms for any of our current clients are always available by request.
You are solely responsible for obtaining any and all necessary intellectual property rights clearances and/or other consents and authorisation's in respect of the Services, including without limitation, clearance and/or consents in respect of your proposed domain name and merchant services agreements between you and the relevant banks in respect of your operation of an Online Store
You agree to indemnify and keep indemnified and hold us on demand harmless from and against any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Server, and in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered and howsoever incurred by us in consequence of your breach or non-observance of these terms of business. This does not affect your statutory rights as a consumer.
We hereby exclude all conditions, terms, representations (other than fraudulent representations) and warranties relating to the Services supplied under any agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose.
Nothing in these terms and conditions shall exclude our liability for death or personal injury resulting from our negligence.
Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim and provided that you notify us of any such claim within one year of it arising.
In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.
Any notice to be given by either party to the other may be sent by either email, fax or recorded delivery to the address of the other party as appearing in this agreement or auxiliary application forms or such other address as such party may have communicated regularly to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent or if sent by fax shall be deemed to be served on receipt of an error free transmission report, or if sent by recorded delivery shall be deemed to be served two days following the date of posting.
These terms and conditions shall be governed by and construed in agreement with Indian law and you hereby submit to the non-exclusive jurisdiction of the Indian Courts.
If you have any complaints, or have a difference of opinion, we will act promptly to resolve them. If you feel you are entitled to a refund on any of our services, we will act promptly to resolve the matter.
We aspire to give great service and value for money, nevertheless we understand that issues can arise and need to be elucidate from time to time. In order to know, how can you contact us and what to do if you have a complaint, please read the section below:-
If you are unhappy with any of our services, or you feel that you have not received a satisfactory response from our Customer Support teams, you may send your complaint in writing to:
Customer Support Team
Our turnaround time to response your query is within five working days after receiving your correspondence.
Once we receive your complaint our Customer Support Team will scrupulously investigate any issues raised and propose a course of action for resolution within the turnaround time.